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Home IKEA Customer Service Improvements |
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Improvement #16
A good idea gets better - that’s what BESTÅ’s about.
BESTÅ is made from board-on-stripes
(BoS), another strong and light material that
minimizes the use of resources. Just like
LACK, it has a honeycombed paper filling,
but the production technique is more
efficient. Long strips of particle board or
MDF are laid out on fiberboard sheets of
up to 250 by 500 cm, the paper filling is
placed between the strips and then topped
with another thin layer of fiberboard. The
construction is then cut to the product’s
final shape and dimensions before being
lacquered or veneered. |
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Improvement #18
‘Better’ cotton and smarter ways to weave it.
The cotton in DVALA bed linen, called
“Better Cotton” is grown in a more
sustainable way, using substantially less
water, chemical fertilizers and pesticides.
Not only that, the fabric is woven using
15% less cotton but still feels just as good
as comparable bed linen. |
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Improvement #21
The best recycling: toys your children pass on to their kids.
MULA is a series of safe and durable wooden
toys that stimulate children’s creativity.
By using hard woods such as beech and birch
without knots and cracks, the toys are built
for many years of play. Wood, paints and
lacquer are safe for both children and
grown-ups. |
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Improvement #25
The star of this design is
the way it travels
Our Starbase is a huge innovation, allowing us to
stop transporting a lot of the air normally present
in big and awkwardly shaped office chair packaging.
VERKSAM swivel chairs are one of the first to be
re-launched with a new Starbase assembly system
where the five legs in the base snap together at the
center. It’s quick and easy for the customer, and
the chair is just as stable and sturdy. Meanwhile,
the number of VERKSAM chairs transported per
container has nearly doubled which lead to less CO2
emissions. And soon lots of other office chairs will
follow VERKSAM. |
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Improvement #28
80% recycled,
75% less CO2, 100% flat.
KASSETT magazine files are made from
80% recycled paper, and now arrive to our
customers flat folded. This means more files
per truck, for less impact on the environment
(and a better price). Each pallet now holds
five times as many KASSETT. CO2 emissions
from transporting it have decreased 75%. |
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Improvement #29
How the sun helps
you read at night.
SUNNAN work lamps combines low energy LED
technology with solar cell panels. Since there’s no
need for electricity, you can use it anywhere indoors
not depending on your sockets. Just charge the
panel for 9-12 hours in the sun and get four hours of
full lamp light.
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